JIRA Cloud is upgrading to Atlassian Accounts
As per the article published on Atlassian Support, all of the JIRA cloud users need to authenticate themselves using email and password instead of username and password.
Impact on QMetry-JIRA Could integration:
QMetry is leveraging JIRA’s REST API for integration for requirements and bugs to achieve real-time bi-directional synchronization. Hence, the credentials used for integration as well as used for import/submit bugs need to be updated with email address instead of username. E.g. if I have setup my integration using “admin”, then I have to update my username with email@example.com. However, the password will still remain the same as you are using for login in JIRA Cloud. Please follow following steps to verify and upgrade your integration credentials.
Step 1: Verify your existing credentials:
Login to QMetry with admin role and navigate to Admin->Integration->Manage
Click on Edit Icon for your JIRA Cloud instance to verify existing credentials.
Click Test Button to verify your existing credentials. Please make sure that your password is valid by login in JIRA Cloud from the JIRA site.
If you get “Integration connection successful” message, your instance is yet not upgraded to Atlassian account yet for REST API.
YOU DO NOT NEED TO CHANGE ANYTHING YET.
If you get “Invalid Integration System credentials” message, go to next step.
Step 2: Update your credentials
Modify your login details for JIRA integrations with same details as you use for login in JIRA Cloud instance using email address and password.
Click “Test” button to verify your credentials. You should get “Integration connection successful” message.
Step 3: Save credentials and update attributes
Click “Save” button and do refresh attribute from Manage Integrations list.
Step 4: Inform users to update their credentials
Users can update their credentials from their Profile , Under “User Profile Details” section.
Click on “Saved Integrations” and use Email and Password for authentication on JIRA Cloud.