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How to find the SEN (Support Entitlement Number) ?

How to find the SEN (Support Entitlement Number) ?

Why is SEN needed : SEN number is the unique id which would provide details about the QTM for JIRA license details. Please provide the SEN when you raise a ticket on the QTM Support. 

Option 1 :

Here are the steps :

1. Login to JIRA

2. Go to QMetry Tab >> QTM >>About

3. About QMetry Window should pop-up

4. Copy the "Support Entitlement Number"

 

Here is the screenshot : 

Option 2 :

Here are the steps :

1. Login to JIRA

2. Go to JIRA Administration >> Add Ons >> Manage Addons

3. Select "QMetry Test Manager For JIRA" and view licesne details

4. Copy the "Support Entitlement Number"

 

 

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