Below are the reasons QMetry logs out user automatically :
- Inactive for certain time period : If user is Inactive for certain amount of time, the session gets timed out and user gets logged out of QMetry. This number of hours/minutes after which the session gets expired is specified by admin under Admin > General Settings > Session time out.
- User has logged from more than one browser : If user has logged in QMetry from more than one browser all sessions will get expired except the latest session.
- The credentials are being used in automation : If the credentials are also being used in automation testing or by any use of API's, the other sessions will get expired.
- Another user logged in with same credentials : If another user logs in with same credentials on different machine the previous session gets expired and user gets logged out of QMetry. Ideally the credentials should not be shared.